Do you know which mobile number and email address are currently registered with your PAN records?
Many people change their phone numbers or email addresses over time but forget to update the information associated with their PAN. Having outdated contact details can become inconvenient when you need to complete PAN-related verification or receive important communication.
The good news is that you can check the available PAN contact information online and, where the relevant service permits it, update your mobile number and email address using an Aadhaar-based e-KYC process.
How to Check the Mobile Number and Email Linked to Your PAN
To begin, open the relevant official PAN or Income Tax e-Filing service.
Keep your PAN number, Aadhaar number, and date-of-birth information ready. You may also need access to the mobile number registered with your Aadhaar for OTP verification.
Enter your PAN and Aadhaar details as requested on the website. You may also need to provide your month and year of birth.
Complete the consent checkbox and CAPTCHA verification, then click Submit.
Depending on the service and your eligibility, you may see an option such as Continue with e-KYC.
Website Direct Link:
https://onlineservices.proteantech.in/paam/endUserAddressUpdate.html
Complete Aadhaar-Based e-KYC Verification
Select the e-KYC option to continue.
An OTP may be sent to the mobile number registered with your Aadhaar. Enter the OTP and complete the verification process.
Once the verification is successful, the service can display the contact information available in the PAN database.
You may be able to see your existing mobile number and email address. If an email address is not available in the records, it may be displayed as Not Available.
This gives you an opportunity to verify whether the information is still correct.
How to Update Your PAN Mobile Number and Email Address
If your existing contact information is outdated, look for the option asking whether you want to update your mobile number and email address in the PAN database.
Select Yes and enter your new mobile number and email address.
Review both fields carefully before submitting the request. Make sure the email spelling and every digit of the mobile number are correct.
Click Submit to continue.
Verify the New Details With OTP
After submitting the update request, you may be asked to verify the new contact details using OTPs.
The verification process can require OTP confirmation for the mobile number and email address. Enter the received OTPs and complete the validation.
Once the verification is completed successfully, the updated information can be processed for the PAN database.
The Income Tax Department provides OTP-based verification for updating contact information through its online profile services.
Can You Update Your Address as Well?
Depending on the specific PAN update service available to you, there may also be an option to update your address using Aadhaar-based information.
Official Income Tax Department documentation describes Aadhaar-based facilities for updating details such as mobile number, email address and address in eligible PAN-related workflows.
Before submitting the request, review all available fields and update only the information that needs to be changed.
Save Your Acknowledgement
After successfully submitting the request, the system may generate an acknowledgement number or reference number.
Save this information for your records. It can be useful later if you need to check the status of your request or refer to the submitted application.
Do not close the page immediately after submission without saving the acknowledgement details.
Things to Check Before Updating PAN Details
Before starting the process, make sure your PAN and Aadhaar information is accurate.
If important details do not match between the relevant records, verification or PAN-Aadhaar-related services may not work as expected. The Income Tax Department provides separate guidance for correcting mismatched information.
Also, never share your OTP, PAN details or Aadhaar information with unknown individuals.
Always enter sensitive information only on an official government website and check the domain carefully before proceeding.
Why You Should Keep Your PAN Contact Details Updated
An outdated mobile number or email address can make future verification and communication more difficult.
For example, if you have switched to a new phone number or stopped using an old email account, updating your PAN records ensures that your current contact information is available for eligible online services.
It is a simple step, but one that is worth checking periodically.
Final Thoughts
If you are unsure which mobile number or email address is registered with your PAN, take a few minutes to verify it online.
Using the available Aadhaar-based e-KYC process, eligible users can check their existing information and, where supported, submit updated mobile and email details. You may also be able to update other information such as your address through the applicable PAN service.
Most importantly, use only the official Income Tax Department or authorised PAN service for these activities and keep your acknowledgement details safely stored after submission.
Important: Online government services and website interfaces can change over time. Button names, verification steps and eligibility requirements may vary depending on the current service and your individual PAN/Aadhaar status. Always follow the instructions shown on the official website at the time you submit your request.
Official Reference
Income Tax Department:
https://www.incometax.gov.in/
PAN and e-Filing Services:
https://www.incometax.gov.in/